Privacy Policy

Last updated 3 November 2026

What we collect

• Account details: name, email, mobile number and photo, if you add one.
• Career or company details you enter: profile, skills, job posts, applications, interviews and offers.
• Messages you send in JobMattic chat, stored so they sync across your devices.
• Device details for signed-in sessions and push notifications, and the sign-in keys you set up (we keep only public keys and salted hashes — never your PIN, pattern, face or fingerprint).

How we use it

To run the service, match people with jobs, keep your devices in sync, send notifications you have enabled, prevent fraud and meet legal obligations. Employers see a resume-free card with your headline and skills; your contact details are shared only when you apply.

Who we share it with

Service providers who process data on our behalf: Malaleem (payments), Authpermit (identity verification), Telenaas (SMS, calls and video meetings), Guidermaps (maps), Incredible Attorneys (legal information) and Actionable Sales (our customer-relationship records), plus our hosting and email providers. We never sell personal data.

Actionable Sales holds a contact record for every JobMattic account so we can support you and run the service: your name, email, mobile number, account type (job seeker, employer or staffing agency), company, language, location and sign-up date. We only mark you as agreeing to marketing if you have given us that consent, and we delete your contact record there when you delete your JobMattic account.

If you connect your own Exceptional Doctors or Gooloolee account, JobMattic uses that connection only for what you ask: booking, listing and cancelling doctor appointments you make through JobMattic (never your health records), or posting jobs to your own Gooloolee profile and showing your company's Gooloolee page. Each platform is responsible for the account you hold with it, and you can disconnect at any time in JobMattic or in that platform's app.

Your rights

You can access, correct, export or delete your data. Delete your account from Settings, or contact privacy@jobmattic.com for other requests, including those under GDPR, CCPA/CPRA and PIPEDA.

Retention

We keep data while your account is active and delete or anonymise it after you close your account, unless the law requires us to keep it.